TOAST Gift Card Terms & Conditions

The following terms and conditions apply to the purchase and usage of both eGift Cards and Gift Cards, subsequently referred to as "the TOAST Gift Card" below.

  1. The TOAST Gift Card is not a cheque guarantee, credit or charge card.
  2. You may use the TOAST Gift Card to make purchases on You can also use this card in TOAST Shops in the UK, if it was purchased in GBP (British Pounds).
  3. The TOAST Gift Card cannot be redeemed on other websites or in other stores selling TOAST products.
  4. TOAST Gift Cards can be ordered online using the currency denominations available on For TOAST Gift Cards purchased in TOAST Shops and over the phone, there is no minimum value and the maximum value is £5,000 or the equivalent in another currency at the time of issue.
  5. Once purchased, TOAST Gift Cards cannot be topped up. A new TOAST Gift Card will need to be issued for any additional amount required.
  6. The TOAST Gift Card cannot be purchased using another gift card.
  7. TOAST Gift Cards may be exchanged for goods of a higher price than the value on the card on payment of the difference.
  8. When you use the TOAST Gift Card, the amount of your purchase will be deducted from the balance on the card. Change will not be given. You will not earn any interest on the balance. You may obtain information about the remaining balance on the card at TOAST Shops or over the phone with our Customer Service team.
  9. All refunds of goods purchased with the TOAST Gift Card will be made in accordance with TOAST’s refund policy ( This does not affect your statutory rights.
  10. If any product purchased with a TOAST Gift Card is subsequently returned, any refund will be added to the remaining balance on the TOAST Gift Card. Cash will not be given in lieu.
  11. You may only redeem your gift card for a purchase in the same currency for which the TOAST Gift Card was purchased. TOAST Gift Cards in currencies other than GBP (British Pounds) are unable to be used in TOAST Shops in the UK.
  12. The TOAST Gift Card cannot be redeemed or exchanged for cash.
  13. Refunds will not be given for the purchase of a TOAST Gift Card.
  14. Please protect your TOAST Gift Card and treat it as cash. Lost, stolen or damaged TOAST Gift Cards cannot be replaced.
  15. TOAST will cancel the value of the TOAST Gift Card if we fail to receive payment from the purchaser’s bank or card company for the initial purchase of the TOAST Gift Card. Further action may be taken where the fraudulent use of a credit card is suspected.
  16. TOAST Gift Cards are valid for a consecutive period of 24 months from the date of issue. The TOAST Gift Card will automatically expire at the end of that period and any remaining balance will be cancelled. To check the status of a TOAST Gift Card, please contact our Customer Service team.
  17. TOAST reserves the right to cancel or refuse to accept a TOAST Gift Card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected by fraud.
  18. TOAST reserves the right to amend these terms & conditions from time to time, where we consider it reasonable and necessary to do so. The current conditions will be available at all times in TOAST Shops and on
  19. For any enquiries, please contact our Customer Service team on +44 (0)333 400 5200, or write to TOAST, 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, SA6 8RE, United Kingdom.
  20. Issued by TOAST (Mail Order) Limited, registered in England and Wales, under Company Number 03399254, with its registered office at 3rd Floor Matrix House Matrix Business Park, Swansea Enterprise Park, Swansea, Wales, SA6 8RE.