Shipping

Delivered by DHL with online tracking.

PLEASE NOTE:
For some addresses within the United States, we charge State Tax at the time of checkout. If this is applicable to your order then we will notify you during the checkout process. Import duties may still be payable on receipt of your order. For other addresses, import duties and local sales tax may be payable on receipt of your order, determined by the items you are ordering and the total value of your order.

Option (after dispatch) to change delivery day, redirect to a neighbour or collect from a DHL ServicePoint. 

All deliveries will require a signature on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign.

Saturdays and Sundays are NOT classed as working days. In some cases, local customs can introduce delays that are out of our control. You will be able to track your order with DHL.

During sale periods we receive a high volume of orders which may impact our usual delivery timings. We apologise if any inconvenience is caused.

TOAST cannot accept liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.

If you don't find your country or have questions relating to our delivery policy, please email customer services using contact@toa.st or call us on 0044 333 400 5200 (international charges apply).