Delivery

Our online orders may take a little longer to arrive than usual during this busy period. Please allow an extra 5 working days for international deliveries, on top of the timings shown below.

Delivered by DHL with online tracking.
This service is climate neutral with an offset to cover logistics & emissions.

PLEASE NOTE:
Import duties and local sales tax may be payable on receipt of your order, determined by the items you are ordering and the total value of your order.

Option (after dispatch) to change delivery day, redirect to a neighbour or collect from a DHL ServicePoint. 

Saturdays and Sundays are NOT classed as working days. In some cases, local customs can introduce delays that are out of our control. You will be able to track your order with DHL.

All deliveries will require a signature on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign.

TOAST cannot accept liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.

If you don't find your country or have questions relating to our delivery policy, please email customer services using contact@toa.st or call us on 0044 333 400 5200 (international charges apply).