How does it work?

You can bring your previously loved TOAST items into any TOAST Shop.

We will find a new owner or the best path for reuse in our TOAST Circle initiatives. There is no limit on the number of items you may donate, nor on the number of times you may donate.

What we accept

We will happily accept the following TOAST items. This includes items that are damaged and beyond repair.

• Clothing including dresses, tops, trousers, skirts, knitwear, coats and nightwear. 
• Accessories including leather bags, belts, hats, socks, scarves, tights and gloves.
• Footwear including trainers, leather shoes or boots and slippers.
• Homeware including blankets, throws, cushion covers, linens, aprons, towels and rugs.

We will only accept donations of TOAST branded products. Donations must be dry but do not need to be clean or ironed. Woollen donations must be moth-free. For a list of what we can't accept, please read our Donation Terms & Conditions.

Sorting

Our in-house Circle team will sort and grade all donated items by hand into 'Nearly New', 'Lightly Worn' and 'Well Worn', to decide where they should go next.

Managing all donations in-house is an investment for TOAST, ensuring we retain full visibility of how the garments will be assessed and used. This means you can trust that we will do the right thing with your items.

A new path

Once we have sorted and graded your previously loved pieces, we will find a new use for every item.

Graded items that are 'Nearly New' or 'Lightly Worn' will be available to buy in TOAST shops as part of TOAST Reworn.

'Well Worn' items that are not suitable for Reworn will be reused in our circular initiatives. 10% of the revenue from the sale of Reworn garments will be donated to our charity partner Traid and their long-term programme with educational foundation Rights Education And Development Centre (READ), an NGO supporting communities in Tamil Nadu, South India.

Traid is a registered charity in England and Wales (297489), partnering with Rights Education And Development Centre (READ). READ is registered under the Tamil Nadu Societies Registration Act 1975.

All donations are subject to our Donation Terms & Conditions.

Frequently Asked Questions

Other companies offer an incentive for clothing donations, why doesn’t TOAST?

Our TOAST Circle initiatives are investments that we are making to extend the use of our garments and reduce our environmental impact. TOAST are welcoming ALL clothing, accessories and textiles regardless of their age, quality or condition. By taking back all our textiles, we will find a way to extend their use – whether that is reusing, repurposing or reselling. We have invested in every stage of our operation, meaning there are costs associated with processing each individual item. The TOAST team manages the sorting, grading, cleaning, preparing, selling and shipping of garments internally to allow full ownership over how garments will be assessed and used.

What will happen to the items that are not suitable for reselling?

‘Well Worn' items that are not suitable for our Reworn initiative will be reused in our circular initiatives or donated and responsibly reused.

Our circular initiatives include TOAST Repair, our free mending service, TOAST Exchange, our events-based clothes swap, TOAST Renewed, our collection of creatively repaired pieces and TOAST Reworn, a way to purchase previously worn pieces from past collections.